Online Store FAQs
Shopping at Eataly.com
- Can I cancel my order?
- Do I need to create an account to shop at Eataly.com? How do I register?
- Can I purchase your products over the telephone and have them shipped?
- Why can’t I add an item to my shopping bag?
- The item I’m looking for is out of stock/not available online. When will it be available?
- Can you make sure that no prices are shown in my order? See all 11 articles
Gifts and Gift Boxes
E-gift Cards
- What is an e-gift card?
- How can I send the e-gift card directly to the recipient?
- How do I redeem an e-gift card at Eataly.com?
- The gift card wasn’t received by me/the recipient. Why wasn’t it sent?
- I’m trying to use my e-gift card but I got an error message saying my gift card is invalid. Why won’t my gift card work?
- Can e-gift cards be used at an Eataly store or restaurant? See all 7 articles